Privacy Policy

At Velnorixi, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, or place an order.

By using our website, you acknowledge the practices described in this policy, subject to your rights under applicable law.

1. Information We Collect

When you visit or shop at Velnorixi, we may collect the following categories of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

Order Information

• Products ordered

• Order number and purchase details

• Cash on Delivery (COD) order information

• Communications relating to your order, returns, or refunds

Technical Information

• IP address

• Browser and device information

• Website usage and interaction data

• Cookies and similar tracking information

Some information is provided directly by you, while other information may be collected automatically through our website and service providers.

2. How We Use Your Information

Velnorixi may use your personal information to:

• Process and fulfill your orders.

• Arrange shipping and delivery.

• Contact you about order confirmation and delivery.

• Respond to customer service questions.

• Manage returns, replacements, and refunds.

• Maintain website security and prevent fraud.

• Improve our website, products, and shopping experience.

• Comply with applicable legal obligations.

We use personal information for legitimate business purposes and as permitted by applicable law.

3. Cash on Delivery

Velnorixi currently accepts Cash on Delivery (COD) only. We may use your name, phone number, and delivery address to confirm your order, coordinate delivery, and communicate with you about payment at delivery.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential store features, remember preferences, understand website traffic, and support services provided by Shopify or other authorized providers.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Where required by law, we will seek consent for non-essential cookies or tracking technologies.

5. How We Share Your Information

Velnorixi does not sell your personal information for money. We may share information when necessary with:

• Shopify: To host and operate our online store.

• Shipping and Delivery Providers: To deliver orders and coordinate shipments.

• Service Providers: To support website operations, communications, security, and customer service.

• Professional Advisers: Where necessary for legitimate business or legal purposes.

• Authorities or Other Parties: Where required by law or necessary to protect our rights and safety.

These parties may process information under their own applicable privacy obligations and agreements.

6. Data Security

At Velnorixi, we take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. We encourage you to protect your own devices and account information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

When information is no longer required, we take reasonable steps to delete it or handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing.

• Withdraw consent where processing relies on consent.

• Opt out of certain marketing communications or targeted advertising, where applicable.

To exercise an applicable privacy right, contact Velnorixi using the details listed below. We may need to verify your identity before processing a request.

9. Children's Privacy

Velnorixi sells sheds and outdoor storage products and does not intentionally design its website to collect personal information directly from children.

Purchases should be made by individuals legally able to enter into a purchase agreement. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Velnorixi does not control the privacy practices of independent third parties.

We encourage you to review their privacy policies before sharing personal information with them.

11. International Data Processing

Your information may be processed or stored in countries other than the country where you live, depending on the services used to operate our store.

Where required, Velnorixi will take appropriate steps to handle personal information in accordance with applicable data protection requirements.

12. Changes to This Privacy Policy

Velnorixi may update this Privacy Policy when our business practices, website services, or legal requirements change.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Trade Name: Velnorixi
Phone Number: +1 325-643-2234
Email: yt3074603@gmail.com
Address: 1400 Austin Ave, Brownwood, TX 76801, United States

Thank you for trusting Velnorixi. We respect your privacy and are committed to handling your information responsibly while providing a convenient shopping experience.

Velnorixi — Practical Storage for Everyday Living.